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Frequently Asked Questions

Find answers to common questions about our relocation services, pricing, immigration, and the settling-in process.

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General QuestionsPricing & PackagesHousing & NeighborhoodsImmigration & LegalMoving & LogisticsSettling In & SupportCorporate & Employee MobilityGetting StartedStill Have Questions?

General Questions

Everything you need to know about Pacific Relocation and our services.

What services does Pacific Relocation provide?

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Pacific Relocation provides comprehensive relocation services including housing search and lease negotiation, immigration coordination, settling-in support, school search for families, move management, and ongoing assistance. Whether relocating domestically or internationally, we tailor every service to your unique needs.

Are your services customizable?

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Absolutely. We believe every relocation is unique. We offer fully customizable service packages — from comprehensive end-to-end management to individual à la carte services. During your initial consultation, we assess your specific needs and build a tailored plan that fits your timeline, budget, and priorities.

What areas do you serve?

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We specialize in relocations to the North American West Coast including Vancouver, Victoria, Calgary, Seattle, Portland, and San Francisco.

How early should I contact Pacific Relocation?

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We recommend contacting us 6–12 weeks before your planned move date for local relocations and 8–16 weeks for international moves. Earlier engagement allows more time for thorough planning.

How do your services differ from traditional moving companies?

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Traditional moving companies handle physical transportation of belongings. We provide comprehensive relocation support that goes far beyond moving boxes — including housing search, immigration assistance, school enrollment, and ongoing guidance.

Pricing & Packages

Transparent pricing information for our relocation services.

How much do your services cost?

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Pricing varies based on services selected, relocation complexity, and timeline. We provide customized quotes after an initial consultation to understand your needs.

What payment methods do you accept?

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We accept bank transfers, corporate billing, credit cards, and PayPal. Payment plans are available for comprehensive relocation packages.

Do you offer volume discounts for corporate clients?

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Yes. We offer tiered pricing and volume discounts for organizations relocating multiple employees. Contact our corporate team for customized enterprise pricing.

Housing & Neighborhoods

Property search, lease negotiation, and neighborhood consulting.

How do you help with housing search?

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We conduct targeted property screening based on your criteria, coordinate virtual or in-person viewings, provide neighborhood consulting, negotiate lease terms, and review rental contracts. We leverage our trusted real estate networks to find properties that match your needs.

What should I consider when choosing a neighborhood?

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Key factors include proximity to work or school, public transportation access, housing costs, community amenities, safety, and future development plans. Our neighborhood consulting services help you evaluate these factors.

Can you help if I can’t visit the area before moving?

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Absolutely. We offer virtual property tours, detailed neighborhood reports, and video walkthroughs. Many of our clients secure their new home entirely remotely with our guidance.

Moving & Logistics

International shipping, vehicle importation, and move coordination.

Can you help with international moves?

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Yes. We coordinate international relocations including customs documentation, shipping logistics, and destination services. We work with trusted international moving partners to ensure your belongings arrive safely and on time.

Do you assist with vehicle importation?

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Yes. We guide you through vehicle importation regulations, emissions testing, safety inspections, and registration requirements. We can also advise on whether importing your vehicle makes financial sense versus purchasing locally.

What if my belongings arrive before I do?

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We can arrange temporary storage solutions and coordinate delivery to your new home once you arrive. Our logistics team manages the timing to minimize any gaps between your arrival and having your belongings.

Settling In & Support

Post-arrival guidance, local services setup, and ongoing assistance.

What settling-in services do you offer?

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We help with banking setup, healthcare registration, school enrollment, driver's license conversion, SIN/SSN applications, utility connections, and local orientation tours to help you feel at home quickly.

How do I get a Canadian driver’s license?

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The process varies by province. In most cases you can exchange your foreign license within 60–90 days of arrival. We guide you through the knowledge test, road test scheduling, and documentation requirements.

How long does your settling-in support last?

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Our standard settling-in support runs for the first 90 days after arrival. Extended support packages are available for clients who need ongoing assistance beyond that initial period.

Corporate & Employee Mobility

Enterprise relocation programs, reporting, and employee family support.

Do you offer corporate relocation services?

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Yes. We partner with organizations of all sizes to manage employee relocations. Our corporate programs include dedicated account management, policy consulting, cost tracking, and comprehensive reporting.

What kind of reporting do you provide?

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We provide detailed relocation tracking dashboards, expense reports, milestone timelines, and quarterly program reviews. Custom reporting formats are available to integrate with your internal HR systems.

Do you support employee families during relocation?

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Yes. Our services extend to the entire family — including spouse career support, school research and enrollment for children, language training referrals, and community integration assistance.

Getting Started

How to begin your relocation journey with Pacific Relocation.

How do I get started with Pacific Relocation?

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Simply reach out through our contact form, email, or phone to schedule a free initial consultation. We’ll discuss your relocation needs, timeline, and budget to create a customized plan.

What happens after I engage your services?

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You’ll be assigned a dedicated relocation consultant who creates a detailed relocation plan, coordinates all services, and serves as your single point of contact throughout the entire process.

Still Have Questions?

Our relocation specialists are ready to help you plan your perfect move. Get in touch for a free consultation.

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